Shipping policy
Shipping Policy
At JUGØL, every order is handled with care. We don’t move fast just to move—we move with intention.
Processing Time
- Orders are processed within 1–3 business days
- You will receive a confirmation email with tracking once your order ships.
Shipping Times (U.S.)
- Standard Shipping: 3–7 business days
International Shipping
- Delivery times vary by location (7–21 business days)
- Customers are responsible for any customs duties or import taxes
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected delivery method.
Lost or Delayed Packages
Once an order has been shipped, it is in the hands of the carrier.
If your package is delayed or lost, we recommend contacting the carrier first.
If you need support, reach out and we’ll do our best to assist.
Order Issues
If your order arrives damaged or incorrect, contact us within 5 days of delivery and we will make it right.